PRIVACY & SAFETY
At Tom’s Bees, we respect your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and protect your information when you visit our website or purchase our products.
1. Information We Collect
We may collect and process the following data:
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Personal information: Name, email address, phone number, and delivery address when you place an order or sign up for updates.
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Payment details: Processed securely through trusted payment providers.
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Technical data: IP address, browser type, and website usage through cookies and analytics to improve your experience.
2. How We Use Your Information
We use your data to:
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Process and deliver your orders.
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Respond to your inquiries or customer service requests.
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Send you updates, offers, or promotions (if you’ve opted in).
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Improve our website and services through analytics.
3. Sharing Your Data
We never sell your personal information. However, we may share your data with:
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Trusted third-party services, such as payment processors or delivery companies, to complete your orders.
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Legal authorities if required by law.
4. Cookies
We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the right to:
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Access, correct, or delete your personal data.
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Withdraw consent for marketing communications at any time.
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Lodge a complaint with your local data protection authority if you believe your rights have been violated.
6. Data Security
We implement robust security measures to protect your data from unauthorized access or breaches.
7. Contact Us
If you have any questions about this Privacy Notice or your data, please contact us at:
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Email: contact@tomsbees.com
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Address: Cae Hamdden, Pen Y Bryn, CF33 6RA